ABOUT EMS

EMS is a global leader in the design, manufacturing, and sale of devices used for medical and dental treatments. With over 40 years of expertise, EMS embodies Swiss precision and craftsmanship, delivering innovative solutions in:

• Dental Prevention
• Urology
• Shock Wave Therapy

At EMS, we are driven by our core values: Respect, Excellence, and Client Orientation. Our mission is simple: to ensure happy and healthy patients, successful clinicians, and passionate partners through the least invasive and clinically proven treatments.

MISSION

As the SDA Manager, you will report directly to the General Manager – Japan. You will oversee all EMS assigned seminars and seminar activities of all Sales Reps. aka GBT Experts of Japan to the given seminar and activity target along with management of all the seminar activities within the territory.

TASKS & RESPONSIBILITIES

• Oversee all the seminars and activities in your assigned territory

• Organize SDA courses, manage all relevant events of SDA/SDOA course target and activities of all sales reps.

• Cooperate with National Sales Manager to provide the best efficiency to achieve to the SDA target

• Closely follow up with sales reps’ seminar activities (negotiations, challenge, co-travelling)

• Project management for local congresses and support major meetings (e.g. EuroPerio, IDS, ISDH, WDS, Clinical Periodontology etc.) in conjunction with SDA contents

• Participate to regional events

• Develop and adjust the training courses dedicated to internal sales reps.

• Organize relationships and negotiation with assigned SDA trainers

• Provide monthly reports on seminars, marketing events, relevant information about markets

• Provide information from the market to support internal social media team

• Analyze updated company CRM system to improve workflow and marketing campaigns

• Liaise with Customer Service and guarantee the follow-up of the administrative tasks linked to Japan area for SDA containers

• Cooperate with Logistic team to provide the best accurate seminar schedule for the customers

• Lead SDA courses to reach the target and annually increase SDA quantities and quality assessment, work with SDA coordinators to run all SDA courses

• Be in touch with Key Accounts and guarantee the follow-up of these accounts linked with sales and After Sales team

• Manage the KOL calendar for Swiss Dental Academy (SDA) courses and liaise with the Marketing team and external stakeholders to execute SDA courses across the country

• Measure and track effectiveness of KOL and SDA trainers’ development programs

EDUCATION & PERSONAL SKILLS

• Bachelor or Master’s degree in business administration or a related field
• At least 3 years successful previous experience as a sales manager, consistently meeting or exceeding targets
• Advanced communication skills in both English and Japanese
• Committed to continuous education through workshops, seminars, and conferences
• Excellent communication and presentation skills
• Team player, flexible and out of the box thinker
• Proven ability to drive the courses schedule from A-Z
• Excellent in mentoring, coaching and people management skills

BEHAVIORAL COMPETENCIES

At EMS, we have defined key competencies that support our Vision and Mission statements. These competencies form the cornerstone of EMS performance drivers:

1. Teamwork and Collaboration: Builds and maintains positive working relationships while demonstrating respect, empathy, and understanding. Contributes to a harmonious and productive team environment.
2. Adhering to Principles, Acting with Values and Integrity: Demonstrates honesty and integrity, adhering to ethical principles and EMS’s core values. Ensures compliance by diligently following policies, rules, and regulations.
3. Excellence in Execution: Consistently plans, organizes, and delivers high-quality results. Exceeds expectations through strong execution and timely task completion.
4. Agile Thinking: Demonstrates flexibility and adaptability to change while proactively solving challenges. Adjusts quickly to new conditions with resilience and creativity.
5. Innovation and Creativity: Encourages imaginative thinking and generates new approaches and solutions. Actively seeks opportunities to improve processes, products, and services.

WHY JOIN US ?

At EMS, we offer an exciting opportunity to be part of a global and successful company, where you can thrive in a pleasant and supportive work environment. Enjoy the benefits of a future-proof, permanent position with a flexible and self-responsible working culture, all within the framework of our unique “I Feel Good” corporate culture.

We take pride in fostering diversity and inclusivity in the workplace, encouraging individuals from all backgrounds to join our team and contribute to our mission.