ABOUT EMS

EMS is a global leader in the design, manufacturing, and sale of devices used for medical and dental treatments. With over 40 years of expertise, EMS embodies Swiss precision and craftsmanship, delivering innovative solutions in:

• Dental Prevention
• Urology
• Shock Wave Therapy

At EMS, we are driven by our core values: Respect, Excellence, and Client Orientation. Our mission is simple: to ensure happy and healthy patients, successful clinicians, and passionate partners through the least invasive and clinically proven treatments.

MISSION

As Sales & Marketing Coordinator, you will play a central role in supporting EMS’s commercial development in Türkiye. You will bridge the gap between local sales efforts and marketing execution.This hybrid role involves lead generation, campaign coordination, CRM management, event support, and SDA/GBT course organization. Your ability to proactively engage customers, execute targeted marketing activities, and deliver valuable market insights will help strengthen EMS’s visibility, customer engagement, and sales performance across the region.

TASKS & RESPONSIBILITIES

Lead Generation & CRM Management

• Manage lead tracking and qualification through CRM tools.
• Execute outbound email and phone campaigns to generate and nurture leads.
• Gather market intelligence and create needs assessment reports to support sales.

Marketing Coordination

• Plan and implement local marketing campaigns aligned with regional objectives.
• Create and manage digital and print marketing materials (brochures, presentations, etc.).
• Oversee brand consistency across online and offline communications.
• Sales Support & Customer Interaction
• Assist the sales team with customer research, lead insights, and sales presentations.
• Support product visibility through events, promotions, and awareness initiatives.
• Actively pre-qualify prospects and contribute to the local sales funnel.

Event & SDA Coordination

• Coordinate SDA/GBT courses and certification processes at local level.
• Organize workshops, congresses, and promotional events in collaboration with the sales team.
• Serve as the local SDA coordinator and support logistics for training activities.

Market Analysis & Reporting

• Track campaign performance and key KPIs; report findings to management.
• Monitor competitor activity and customer feedback to refine local strategy.

EDUCATION & PERSONAL SKILLS

• Bachelor’s degree in Marketing, Business, Communications, or related field (preferred).
• 2–4 years of experience in B2B marketing and/or sales coordination, ideally in the dental or medical device industry.
• Strong understanding of CRM systems, digital marketing, and lead management tools.
• Fluency in Turkish and English.
• Proficient in Microsoft Office; experience with social media platforms and marketing software is a plus.
• Excellent communication, organizational, and multitasking skills.
• Self-starter mindset, comfortable in a virtual and fast-paced work environment.

BEHAVIORAL COMPETENCIES

At EMS, we have defined key competencies that support our Vision and Mission statements. These competencies form the cornerstone of EMS performance drivers:

1. Teamwork and Collaboration : Builds and maintains positive working relationships while demonstrating respect, empathy, and understanding. Contributes to a harmonious and productive team environment.
2. Adhering to Principles, Acting with Values and Integrity : Demonstrates honesty and integrity, adhering to ethical principles and EMS’s core values. Ensures compliance by diligently following policies, rules, and regulations.
3. Excellence in Execution : Consistently plans, organizes, and delivers high-quality results. Exceeds expectations through strong execution and timely task completion.
4. Agile Thinking : Demonstrates flexibility and adaptability to change while proactively solving challenges. Adjusts quickly to new conditions with resilience and creativity.
5. Innovation and Creativity : Encourages imaginative thinking and generates new approaches and solutions. Actively seeks opportunities to improve processes, products, and services.

WHY JOIN US ?

At EMS, we offer an exciting opportunity to be part of a global and successful company, where you can thrive in a pleasant and supportive work environment. Enjoy the benefits of a future-proof, permanent position with a flexible and self-responsible working culture, all within the framework of our unique “I Feel Good” corporate culture.

We take pride in fostering diversity and inclusivity in the workplace, encouraging individuals from all backgrounds to join our team and contribute to our mission.