ABOUT EMS

EMS is a global leader in the design, manufacturing, and sale of devices used for medical and dental treatments. With over 40 years of expertise, EMS embodies Swiss precision and craftsmanship, delivering innovative solutions in:

• Dental Prevention
• Urology
• Shock Wave Therapy

At EMS, we are driven by our core values: Respect, Excellence, and Client Orientation. Our mission is simple: to ensure happy and healthy patients, successful clinicians, and passionate partners through the least invasive and clinically proven treatments.

MISSION

As an HR & Administration Manager, you will report to the General Manager – Japan and collaborate with the HQ HR team to align global HR objectives with local operations. You will lead the HR and administrative functions in Japan, ensuring compliance with local labor laws while fostering an engaging and efficient workplace environment.

This role involves overseeing recruitment, compliance, compensation & benefits, payroll, training, and employee relations, as well as managing general administrative processes to support business operations.

TASKS & RESPONSIBILITIES

HR Operations & Compliance

• Oversee local HR policies and ensure alignment with Japanese labor laws and EMS global standards

• Keep employee records and HR documentation updated and accurate

• Handle visa/work permit processes and travel logistics for employees and visitors

Talent Acquisition & People Development 

• Lead full-cycle recruitment and onboarding for new hires

• Monitor employee engagement and support retention initiatives

• Facilitate employee training programs and annual performance reviews

Payroll & Compensation Coordination 

• Ensure payroll accuracy in collaboration with Finance

• Monitor salary benchmarking and maintain internal equity

• Support budgeting on HR-related costs

Employee Relations & Workplace Culture 

• Act as a trusted point of contact for employee relations and development

• Foster a workplace culture aligned with EMS values

Office & Admin Management 

• Oversee office operations, facility maintenance, equipment, and contracts

• Implement process improvements for document and workflow management

• Coordinate legal/admin topics including contract templates, compliance rules, and document archives

EDUCATION & PERSONAL SKILLS

• Bachelor in Human Resources, Business Administration, or related field, or an equivalent combination of education and experience. 
• 5 years of HR experience, ideally in an international environment.
• Strong understanding of Japanese labor laws and HR compliance.
• Experience in HR policies, recruitment, payroll, and employee relations.
• Proficiency in HRIS systems (SAP, Workday, HCM, etc.).
• Strong MS Office skills (Word, Excel, Outlook).
• Fluent in Japanese (mandatory) and English (business fluent).

BEHAVIORAL COMPETENCIES

At EMS, we have defined key competencies that support our Vision and Mission statements. These competencies form the cornerstone of EMS performance drivers:

1.    Teamwork and Collaboration : Builds and maintains positive working relationships while demonstrating respect, empathy, and understanding. Contributes to a harmonious and productive team environment.

2.    Adhering to Principles, Acting with Values and Integrity : Demonstrates honesty and integrity, adhering to ethical principles and EMS’s core values. Ensures compliance by diligently following policies, rules, and regulations.

3.    Excellence in Execution : Consistently plans, organizes, and delivers high-quality results. Exceeds expectations through strong execution and timely task completion.

4.    Agile Thinking : Demonstrates flexibility and adaptability to change while proactively solving challenges. Adjusts quickly to new conditions with resilience and creativity.

5.    Innovation and Creativity : Encourages imaginative thinking and generates new approaches and solutions. Actively seeks opportunities to improve processes, products, and services.

WHY JOIN US ?

At EMS, we offer an exciting opportunity to be part of a global and successful company, where you can thrive in a pleasant and supportive work environment. Enjoy the benefits of a future-proof, permanent position with a flexible and self-responsible working culture, all within the framework of our unique “I Feel Good” corporate culture.

We take pride in fostering diversity and inclusivity in the workplace, encouraging individuals from all backgrounds to join our team and contribute to our mission.